All New Orders Include

Same day service on most jobs

One file transfer

Up to four 1200 dpi stats, letter or legal size

One color bubblejet proof, letter or legal size

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Artwork

art charges	quoted per job
clip art search	no charge
same day service (most jobs)	no charge
re-order (no changes)	$5
online color proofing	no charge

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Output Services

Paper (all are available in both 8 1/2" x 11" and 8 1/2" x 14" unless otherwise specified)

black + white
28 lb. smooth white stats (first four)	no charge
28 lb. smooth white stats (additional)	$2.00
vellum stats (8 1/2" x 11" only)	$3.00
business cards (white or off white)	$4.00 / 10 (F)
photo proof (4" x 6", matte or glossy)	$3.00
photo proof (8 1/2" x 11", matte or glossy)	$6.00
color
28 lb. smooth white color proof (first one)	no charge
28 lb. smooth white color proof (additional)	$3.00
business cards (white or off white)	$4.00 / 8 (F)
photo proof (4" x 6", matte or glossy)	$3.00
photo proof (8 1/2" x 11", matte or glossy)	$6.00
t-shirt transfers (8 1/2" x 11", light shirts)	$10 (A)

File Output (mac or PC format, please specify with order)

email / FTP (first one)	no charge
email / FTP (additional)	$5.00
cd-r	$20.00
zip disk	$25.00

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General Information

We suggest that you fax or email us any artwork that you need prepared prior to calling. We will get back to you as soon as we determine the cost of the project. All projects are quoted prior to commencing work. Reorders will cost $5 - $15 and can be quoted if requested.

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Methods of Shipping

We use only one carrier, Federal Express, for all artwork. We have found their service to be the most cost efficient and reliable. They make pickups at 6:00 PM EST daily Monday - Friday. To maintain discounts, we cannot use any other carrier. If the artwork must be delivered the same day, we do offer courier services. Please call for pricing.

Priority (next day by 10:30)

Standard (next day by 3:00)

2-day (second day)

Express Saver (one to four days)

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Invoices/Payment

We fax all of our invoices at the time that we ship the artwork or 10 days after we fax the last proof. All invoices are sent via fax only. Upon establishing credit, payment is due Net30. Account statements go out on the 15th of each month on all accounts with an open balance. Finance charges are assessed at that time for 2% of the outstanding balance or for $5.00, whichever amount is greater. New customers are required to prepay the first order. We accept Visa, MasterCard and Discover, as well as personal or business checks as forms of payment.

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Important Cost Information

Changes made to artwork not due to error on our part will incur additional charges with a minimum file edit fee of $5.00. All work in progress will be billed after 10 days of last submitted faxed proof. We can not be held legally responsible for any errors or additional charges incurred once the artwork has been formally approved. This includes any errors due to film, shipping, color problems, etc. We charge for our time working on a project, not the actual output of artwork. If your customer cancels the order for any reason you are still responsible for all charges.

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*Note: Same day service is provided on most jobs. Please send in your order as early as possible. Larger jobs may take longer depending on how busy we are at that time. Please let us know if you will need artwork the same day. We will make every effort to accommodate you.